Terms of service

Terms & Conditions

Effective Date: [28/07/26]

Welcome to Ronak Lady Fashion. By accessing our website and/or placing an order with us, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

For the purpose of these Terms & Conditions, the terms “we,” “us,” “our,” and “Ronak Lady Fashion” refer to Ronak Lady Fashion, whose registered/operational office is:

Ronak Lady Fashion
71/A Kubernagar -1, Katargam Darwaja
Surat, Gujarat 382340
India

For the purpose of these Terms & Conditions, the terms “we,” “us,” “our,” and “Ronak Lady Fashion” refer to Ronak Lady Fashion, whose registered/operational office is located at 71/A Kubernagar -1, Katargam Darwaja, Surat, Gujarat 395004, India. The terms “you,” “your,” “customer,” “user,” or “visitor” refer to any natural or legal person who accesses, browses, or purchases products from our website.

Website Usage

Your use of this website and/or purchase from us is governed by these Terms & Conditions.

The content of this website is subject to change without prior notice.

Neither Ronak Lady Fashion nor any third party provides any warranty or guarantee regarding the accuracy, timeliness, performance, completeness, or suitability of the information and materials available on this website. You acknowledge that such information may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information, materials, or products available through this website is entirely at your own risk. It is your responsibility to ensure that any products, services, or information available meet your individual requirements.

Product Information

We strive to display our products as accurately as possible. However:

Product colors may vary slightly due to photography, lighting, or screen settings.
Slight variations in embroidery, prints, stitching, or fabric texture are natural and not considered defects.
Product measurements may vary slightly.

Ronak Lady Fashion does not guarantee that all product descriptions, pricing, or other content are free from errors.

Pricing & Payments

All prices displayed on our website are in Indian Rupees (INR).

Payments are securely processed through trusted payment gateways such as Razorpay and other approved payment providers.

Ronak Lady Fashion reserves the right to:

Change prices without prior notice.
Cancel orders due to pricing or technical errors.
Refuse or cancel any suspicious or fraudulent transaction.

Cash on Delivery (COD)

Cash on Delivery (COD) is available for selected serviceable locations.

Ronak Lady Fashion reserves the right to verify COD orders before dispatch. We may cancel or refuse COD orders if customer verification is unsuccessful or if the order appears suspicious.

Shipping & Delivery

Orders are processed and shipped as quickly as possible.

Delivery times may vary depending on:

Delivery location
Courier availability
Public holidays
Weather conditions
Other unforeseen circumstances

Ronak Lady Fashion shall not be held responsible for delays caused by courier partners or events beyond our reasonable control.

Returns & Exchanges

Returns and exchanges are subject to our Return & Exchange Policy.

Returned products must be unused, unwashed, and in their original condition with all tags and packaging intact.

Ronak Lady Fashion reserves the right to reject returns that do not comply with our return policy.

Intellectual Property

All content on this website, including but not limited to:

Logos
Product images
Graphics
Designs
Videos
Text
Website layout
Product descriptions

is the exclusive property of Ronak Lady Fashion and is protected under applicable copyright and intellectual property laws.

Unauthorized reproduction, copying, or commercial use is strictly prohibited.

Third-Party Links

Our website may contain links to third-party websites for your convenience.

Ronak Lady Fashion is not responsible for the content, privacy practices, or policies of any third-party websites.

Limitation of Liability

Ronak Lady Fashion shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

Use of this website
Purchase or use of our products
Technical issues
Payment failures
Shipping delays
Website interruptions

Your use of this website is entirely at your own risk.

User Responsibilities

By using this website, you agree:

To provide accurate and complete information.
Not to misuse or attempt unauthorized access to the website.
Not to upload malicious software or harmful content.
Not to engage in fraudulent or illegal activities.

Violation of these Terms may result in cancellation of your order or restriction of access to our services.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from the use of this website or purchases made through Ronak Lady Fashion shall be subject to the exclusive jurisdiction of the courts of Surat, Gujarat, India.