Shipping policy

Shipping & Delivery Policy

At Ronak Lady Fashion, we are committed to delivering your orders safely and on time. Please read our Shipping & Delivery Policy carefully before placing an order.


Order Processing

  • Orders are processed within 0–7 business days after successful order confirmation and payment verification.
  • During peak seasons, sales, festivals, or unforeseen circumstances, processing times may be slightly longer.
  • Orders are processed only on business days (Monday to Saturday, excluding public holidays).

Shipping

We ship orders across India through trusted courier partners and registered logistics providers.

Once your order has been dispatched, you will receive the tracking details via Email, SMS, or WhatsApp (where applicable).


Delivery Time

Estimated delivery times may vary depending on your location.

Generally, orders are delivered within 3–10 business days after dispatch. However, delivery timelines may vary due to:

  • Courier partner operations
  • Remote delivery locations
  • Weather conditions
  • Public holidays
  • Natural disasters or other unforeseen circumstances

Delivery Address

Orders will be delivered to the shipping address provided during checkout.

Please ensure that your name, address, PIN code, and mobile number are accurate before placing your order. Ronak Lady Fashion will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.


Delivery Delays

While we strive to deliver every order within the estimated timeframe, Ronak Lady Fashion is not liable for delays caused by courier companies, logistics partners, government restrictions, weather conditions, or any circumstances beyond our control.

Our responsibility is limited to handing over the shipment to the courier partner within the stated processing period.


Failed Delivery Attempts

If delivery cannot be completed due to:

  • Incorrect address
  • Incorrect contact number
  • Customer unavailable
  • Customer refusing delivery

the courier partner may return the shipment to us. In such cases, additional shipping charges may apply for re-dispatch.


Damaged or Tampered Packages

If your package appears damaged or tampered with at the time of delivery, please:

  • Do not accept the package if possible.
  • Take clear photos of the package.
  • Contact our customer support immediately.

We will assist you in resolving the issue as quickly as possible.


Contact Us

For any shipping or delivery-related queries, please contact us:

Ronak Lady Fashion

Email: ronakladyfashion71@gmail.com

Phone: +91 70461 30153

Address:
Ronak Lady Fashion
71/A Kubernagar -1, Katargam Darwaja
Surat, Gujarat 395004
India